MTR processes personal data in relation to its own staff, work-seekers and individual client contacts and is a data controller for the purposes of the Data Protection Laws. The Company is registered with the ICO and its registration number is Z1262934

All businesses must keep personnel and financial records in order to run their business efficiently and to comply with statutory requirements. The type of record will determine the length of time the record must be kept for.

All records must be kept in accordance with data protection laws. Extra care should be taken with ‘sensitive personal data’ i.e. data relating to race, ethnic origin, political or religious opinions or philosophical beliefs, trade union membership, data concerning health or a person’s sex life or sexual orientation or criminal records.

Businesses collecting personal data must register with the Information Commissioner’s Office.

Copies of original documents can be stored but they must be stored in writing, including in electronic format.

If erasing or destroying records, then destruction must be done securely.

Document type & How long to keep for (and source of requirement)

Personnel records

• Work-seeker records including application form/CV, ID checks, terms of engagement (see also below), details of assignments, opt-out notices and interview notes

• Hirer records including client details, terms of business (see below), assignment/vacancy details.

1 year from the last date of providing work-finding services as an Employment Agency or Employment Business (Conduct of Employment Agencies and Employment Businesses Regulations 2003 (Conduct Regulations))

Terms of engagement with temporary worker and terms of business with clients

6 years in order to deal with any civil action in the form of contractual claim (Limitation Act 1980) (5 years in Scotland).

Working time records:

• 48 hour opt out notice

• Annual leave records

2 years from the time they were created

Annual appraisal/assessment records

No specific period – under data protection laws you should only keep records for as long as is necessary.


Under data protection laws, only keep records for as long as is necessary. However, the Conduct Regulations require references to be kept for 1 year.

Records held relating to right to work in the UK

2 years after employment or engagement has ended.

Criminal records checks / Disclosure Barring checks

There is no longer a 6 month time limit on how long DBS certificates can be kept for. When it comes to handling and storing certificates the new DBS Code requires registered bodies to ‘handle all information provided to them by DBS, as a consequence of applying for a DBS product, in line with the obligations under Data protection Act 1998’ .

National Minimum Wage documentation:

• Total pay by the worker and the hours worked by the worker

• Overtime/shift premia;

• Any deduction or payment of accommodation;

• Any absences eg rest breaks, sick leave, holiday;

• Any travel or training during working hours and its length;

• Total number of hours in a pay reference period For HMRC purposes:

3 years after the end of the pay reference period following the one that the records cover (National Minimum Wage Act 1998)

Sickness records – statutory sick pay

Records can be kept in a flexible manner which best suits your business but should be kept for payroll purposes.

Statutory maternity, paternity, adoption pay

3 years from the end of the tax year to which it relates

Pensions auto-enrolment (including auto- enrolment date, joining date, opt in and opt out notices, contributions paid)

6 years except for opt out notices which should be kept for 4 years.

Gender pay gap reporting:

1 year (but the statement must be kept on the Government website and organisation’s own website for 3 years).

Company financial records

VAT: 6 years

Company accounts: 6 years

• Payroll information/ CIS records: 3 years from the end of the tax year

ITEPA (the intermediaries legislation) records: Report due every quarter, to be kept for no less than 3 years after the end of the tax year to which they relate.

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